WINDOWS SERVER + PLESK
Evidence-first troubleshooting lab
A safe, simulated environment for technicians to practice the same investigation sequence used before escalation: health → processes → services → logs → IIS/Plesk → network → root cause → verify → document.
60-minute workshop
Lab objective
4 stages
Follow the evidence instead of guessing.
Current score
—
Score appears after you start the simulator.
Safety mode
SIM
No real server changes are performed.

Golden rules

1
Don’t guess.
Collect evidence before making changes.
2
Don’t reboot blindly.
A reboot can hide the evidence you need.
3
Don’t kill unknown processes blindly.
Identify the process, file, publisher, service and context.
4
Change one thing at a time.
Verify the result and document what changed.